1. Introduction

AYD Travel Tourism Limited Company (“Company”), operating under the trade name 07 AYDAŞ TRAVEL TOURISM, is a travel agency regulated by the Turkish Ministry of Culture and Tourism. Our company provides services in the tourism sector, including airport transfers, travel organization, and tourism consultancy.

This Personal Data Protection, Processing, and Privacy Policy (“Policy”) has been prepared in accordance with Law No. 6698 on the Protection of Personal Data (“KVKK”) and other relevant regulations to inform individuals whose personal data is processed, such as customers, visitors, suppliers, business partners, and employees.

2. Identity of the Data Controller

In accordance with KVKK, our company acts as a Data Controller, and our contact information is as follows:

• Company Name: AYD Travel Tourism Limited Company
• Address: Siteler Mah. 1327 Sk. Kervan Sitesi No: 8A, İç Kapı No: 1, Konyaaltı / Antalya, Turkey
• Phone: +90 553 087 19 19
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Our Website Domains:
  • www.aydtravelturizm.com.tr
  • www.aydtravel.com.tr
  • www.aydtravelturizm.tr
  • www.aydtravel.tr
  • www.aydtravelturizm.ru
  • www.aydtravel.ru

As a Data Controller, our company operates in full compliance with KVKK and other relevant regulations.

3. Collected Personal Data

We may collect the following personal data when you use our services or visit our website:

• Identity Information: Name, surname, Turkish ID number, passport details.
• Contact Information: Phone number, email address, residence address.
• Customer Transaction Information: Reservation details (date, time, destination), payment information (credit card/bank details).
• Online Visit Information: IP address, browser information, cookies, and similar data.
• Physical Security Information: Security camera recordings in company premises.
• Sensitive Personal Data: Special categories of data, such as health information, processed only with explicit consent.

4. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Airport Transfer and Travel Services: Booking, ticketing, and providing our services.
• Customer Satisfaction and Communication: Managing customer requests, handling complaints, sending promotions and campaigns.
• Payment and Invoicing: Processing payments via credit card/bank transfers, issuing invoices.
• Legal Obligations: Fulfilling tax obligations, responding to official requests.
• Operational Security: Ensuring the security and continuity of business processes.
• Website Experience Optimization: Improving user experience using cookies and analytics tools.

5. Methods of Collecting Personal Data

We may collect personal data through the following channels:

• Our website (reservation and contact forms).
• Our call center or customer service representatives.
• Emails or in-person communication.
• Physical documents and contracts.
• Cookies and digital tracking tools.

6. Legal Basis for Processing Personal Data

Your personal data is processed based on the following legal grounds in accordance with KVKK:

• Explicit consent (where required).
• Explicitly stipulated in the law.
• Necessary for the establishment and performance of a contract.
• Required for fulfilling legal obligations.
• Legitimate interests of the company (provided that fundamental rights and freedoms are not violated).

7. Sharing of Personal Data

In accordance with KVKK Articles 8 and 9, we may share your personal data with the following parties:

1. Service Providers and Business Partners: Banks, payment processors, airport transfer companies.
2. Suppliers: Legal, accounting, and IT service providers.
3. Authorized Public Institutions: Tax offices, law enforcement agencies, regulatory authorities.
4. Company Affiliates and Subsidiaries: Business entities directly related to our company.

If personal data is transferred abroad, it will only be done in compliance with KVKK Article 9, ensuring necessary safeguards and obtaining approval from the Personal Data Protection Authority (KVKK Board).

8. Retention and Deletion of Personal Data

Your personal data is retained for as long as necessary for the purposes of processing and in accordance with legal obligations. When the retention period expires, data is deleted, destroyed, or anonymized in compliance with data protection regulations.

9. Security Measures for Personal Data

As per KVKK Article 12, our company takes the following technical and administrative security measures:

• Technical Measures: SSL certificates, firewalls, antivirus software, encryption.
• Administrative Measures: Employee training, restricted access permissions.

10. Rights of the Data Subject

Under KVKK Article 11, you have the following rights regarding your personal data:

• To learn whether your data is processed.
• To request information about the processed data.
• To learn the purpose of processing and whether it is used accordingly.
• To know the third parties to whom data is transferred.
• To request the correction of inaccurate or incomplete data.
• To request the deletion or anonymization of personal data under certain conditions.
• To object to automated decision-making that negatively affects you.
• To seek compensation for damages due to unlawful processing.

11. How to Exercise Your Rights

To exercise your rights under KVKK, you can submit your requests:

• By post: Siteler Mah. 1327 Sk. Kervan Sitesi No: 8A, İç Kapı No: 1, Konyaaltı / Antalya
• By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Your request will be processed free of charge within 30 days. If processing requires additional costs, you may be charged based on the tariffs determined by the Personal Data Protection Authority (KVKK Board).

12. Updates to the Policy

This KVKK and Privacy Policy will be periodically updated and published on our website.

This document reflects AYD Travel Tourism’s commitment to data protection and compliance with KVKK. For any inquiries regarding your personal data, please feel free to contact us.